Metrics, KPIs and CSFs – in Business and in Life

What is a Metric? Here I am referring to the first definition i.e. a system or standard of measurement, and not the Metric system. Metrics are for measurement. Business Metrics are for measuring Business parameters. Key Performance Indicators (KPIs) are for measuring performance. Critical Success Factors (CSFs) are for measuring the outcome (of an initiative or a... Continue Reading →

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