Anatomy of A Blowup

I read the following news about Jet Airways: JET AIRWAYS posts loss after 11 straight quarters of profits Loss higher than past 6 quarters of profit combined Fuel costs and higher other expenses dent numbers It reminded me of the following side explaining Nassim Nicolas Taleb's assertion of "Anatomy of A Blowup" Few days ago,... Continue Reading →

Corporate restructuring, mumbo jumbo and Metrics

My organization is undergoing "yet another" corporate restructuring. It happens so frequently that I think it is one of the deliverable or KPIs of the top management - every year they would announce some "significant corporate restructuring" to make the organization "lean, agile and responsive". CEO announced organizational changes in a long email and said that his... Continue Reading →

A real-life example of Metrics

    Further to my earlier blogs on Metrics, here is a real-life example of Metrics. Our Government's endeavor is to bring in more transparency and make things accountable (and of course, measurable). Right To Information Act 2005 is one such tool through which citizens can seek information on various aspects of governance. Recently, just ahead of... Continue Reading →

Metrics – You are what you measure yourself on!

Even since I studies Statistics, and Six Sigma principles I got interested in Metrics. I had studied a subject on Instrumentation and Control in my under-graduation (Mechanical Engineering). But it was more about what different tools you use to measure, to take readings in conducting experiments. It was not about Metrics - the purpose and principles of setting right... Continue Reading →

Metrics, KPIs and CSFs – in Business and in Life

What is a Metric? Here I am referring to the first definition i.e. a system or standard of measurement, and not the Metric system. Metrics are for measurement. Business Metrics are for measuring Business parameters. Key Performance Indicators (KPIs) are for measuring performance. Critical Success Factors (CSFs) are for measuring the outcome (of an initiative or a... Continue Reading →

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